Two engineers who met while working at Toyota both noticed a significant gap between expectations and reality in the automation sector, and subsequently established PH Engineering Solutions Inc. in 2017 with the belief that they could do better.
Their belief came to fruition soon afterwards as they applied Toyota’s work culture and Kaizen philosophy in order to excel in transforming manufacturing chaos into streamlined efficiency.
In just six years, PH Engineering Solutions became one of North America’s leading integrators, relying largely on word-of-mouth recommendations to expand its client base.
Its success was rooted in efficient solutions, cost reductions, and deep industry understanding. Internal testing before shipping minimized on-site commissioning costs, underscoring the company’s dedication to saving clients’ time and money. Today, it has cemented its name in the industry by upholding a superior level of customer service and satisfaction:
“The foundation of our company, built on addressing customer needs, is born out of our experiences as customers seeking automation solutions. Our dual perspective uniquely positions us to navigate industry demands and ensure timely project delivery to our clients” says Michael Pawlak (P. Eng), application manager of PH Engineering Solutions Inc.
The mission is to deeply understand the challenges faced by customers. It recognizes that clients often juggle multiple projects simultaneously, and its goal is to make their lives easier by taking on the project management role.
The story of PH Engineering unfolds as a narrative of ongoing evolution and growth.
Catering to customers navigating the fast-paced, ever-evolving industrial landscape, its service offerings often extend beyond automotive manufacturing to sectors like Food Processing, Grain Handling, and Water Treatment. Moreover, the customized services it offers now span electrical and control systems design, drives and motor control, autonomous vehicles, autonomous delivery systems, machine vision, quality containment, robotics, and beyond.
When implementing these solutions, PH Engineering commences its engagement with a bid specification, customizing project specifics, and moving to direct customer engagement. This final phase is key as it involves understanding both immediate needs and future expansion goals—ensuring adaptability and futureproofing. The collaborative phase follows, inspecting components, confirming functionality before bid submission, and finally building a fundamentally efficient solution.
In its extensive portfolio of case studies, a recurring theme emerges—expertise in situations where existing systems fail to meet expectations, often following a competitor’s installation with malfunctioning programming or an inefficient recovery process, resulting in significant downtime.
“The foundation of our company, built on addressing customer needs, is born out of our experiences as customers seeking automation solutions. Our dual perspective uniquely positions us to navigate industry demands and ensure timely project delivery to our client ”
An illustrative example is a case study where a client designed a robust manufacturing control system with the help of PH Engineering. Encouraged by this success, a similar solution was duplicated in in different plants achieving minimal downtime during post-shutdown work.
While consistently welcoming new customers, a substantial portion of its client base comprises returning clients. Thus, the firm’s commitment to customer satisfaction has translated into a high rate of repeat business and which has fueled growth without the need for traditional advertising. Indeed, the company believes that its reputation and quality performance powerfully speak for itself.
In the ever-evolving realm of manufacturing, PH Engineering’s adaptability and steadfast dedication to a customer-centric approach have been instrumental in achieving its success to date and the future looks bright for years to come.
Company: PH Engineering Solutions
Management: Michael Pawlak (P. Eng), Application Manager
Description: PH Engineering Solutions stands at the forefront of industrial innovation, offering bespoke automation and engineering solutions. Established in 2017 by seasoned Toyota engineers, the company thrives on a commitment to understanding and serving clients. With a rich blend of experience in diverse manufacturing fields, from food processing to robotics, it approachs every project with a customer-centric perspective. The unique value lies in guiding clients through potential challenges, drawing from its extensive experience on both the integrator and customer sides.
